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shade of blue and have a pay rate of $15.44/hr. Technicians are highlighted in yellow and have a

pay rate of $21.46/hr. The hourly pay rates were provided by the 2004 Survey in the

Government Department of Labor State Worker Table 2-3. However, these numbers can be

adjusted to enter the appropriate pay rate if the pay rate differs from the numbers mentioned

above. In this economic analysis, operators are involved in the packing, identifying, scanning,

and unpacking operations. Supervisors are involved in all processes. Material handlers are

responsible for moving items within the warehouse. Technicians have the tasks of repairing

defective returns as well as inputting new data to associate with the product after repair.

Laborer Hourly Wage

Operator $19.23

Supervisor $25.02

Material Handlers $15.44

Technicians $21.46

Source: Department

of Labor State and

Govt. workers Table

2-3, 2004 Survery

Figure4.

Returns Sheet Labor Types and Hourly Wage

The large part of the Excel sheet, Returns, will be explained in the following paragraphs. There

is a large amount of information comprised of Return Products, Return Products (2D Barcodes),

Return Products (RFID), Return Products (2D Barcodes+RFID), After First Time Return

Products, After First Time Return Products (2D Barcodes), After First Time Return Products

(RFID), and After First Time Return Products (2D Barcodes+RFID). The objective here is to

capture the value of AITs by taking into account the time saved which results in a reduction in

labor costs. Hence, the technique here is to determine the current time and costs associated with

return product operations and compare those costs and times to the same operations while using

AITs. First, consider the information listed under the Return Products which will provide a base

for comparison when comparing the values of the other AITs. This data represents the current

paper-based methods used by a depot for return products. The information listed under the Task

column within Return Products is, in some sense, a flowchart of the operations typically carried

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